Fenna Neumann
Operations Manager – Front OfficeBorn and raised in Germany, Fenna joined The Rees Hotel Queenstown in mid 2016 as a Front Office Duty Manager. She was promoted to Front Office Manager in 2022 and subsequently to Operations Manager in September 2024. With a passion for hospitality, she started her career in 2011 at the 5-star A-Rosa Resort in Sylt, Germany and graduated in 2014 from a German Hospitality School with Excellence. The Front Office department quickly became her new calling, with work experience from 5-star hotels such as the Grande Roche Hotel, in Cape Town, South Africa and The Hilton (New Zealand). Fenna recently received her New Zealand Residency. She enjoys working with an energetic team at The Rees Hotel, Queenstown where she is empowered to take on new challenges.