Are you passionate about delivering outstanding guest experiences while enjoying a dynamic and rewarding hospitality career? As a key part of our team, you'll ensure that every guest enjoys a 5-star Queenstown experience. With your proactive attitude and warm professionalism, you’ll help create memorable stays by assisting with bespoke activities and experiences.

What You’ll Do:

• Be the welcoming face of The Rees Hotel, assisting guests with check-in, luggage, and local recommendations

• Promote and arrange activities and experiences tailored to guests’ preferences

• Safely operate our guest shuttle and other company vehicles

• Ensure all guest needs are met in a friendly, timely, and professional manner, delivering the personalized service we’re known for

• Overnight support is expected as part of the role.

What We’re Looking For:

• A great communicator with a passion for people and a keen sense of hospitality

• Full, clean driver’s licence (Passenger Endorsement is a bonus)

• Ability to work independently, while thriving in a fast-paced environment

• Prior experience in front-of-house roles at high-end properties is beneficial but not essential – we value personality, adaptability, and enthusiasm

• Knowledge of the local area is a huge plus – share your insights!

• Strong English skills; a second language is a bonus for our diverse guests

• Competent with computers; experience using PMS systems is a bonus

• Flexibility with shifts, including weekends and holidays – perfect for those who love to balance work and life

• Physically fit, with a high standard of grooming

Perks & Benefits:

• Full-time, permanent role (minimum 30 hours per week guaranteed)

• Be part of a company that values sustainability, with a strong focus on environmental and social responsibility

• Uniform provided and free parking

• Wellbeing initiatives, including our Employee Assistance Programme

• Access to local famils to enhance your product knowledge

• Additional benefits and rewards to sweeten the deal

Eligibility:
Applicants must hold a valid work visa to legally work in New Zealand.